Legal EN

Privacy Policy

https://hotel-lacalafinestrat.com

It is an Internet domain owned by:
DISEMBARK, S.L.U.
B16559924
C/ Espartero, 12 07014 Palma de Mallorca

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, regarding the protection of personal data of natural persons with regard to the processing of personal data and the free circulation of such data and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, we detail the Privacy Policy.
We reserve the right to modify this Policy to adapt it to new legislation, or interpretation by the Spanish Data Protection Agency. In this case, the changes will be announced, indicating the changes made in advance, and requesting, if necessary, acceptance of said changes.

The User undertakes that all the data provided by him are true and correct.

TYPES OF DATA WE USE

Identifying, economic and financial data.

PURPOSE OF USE OF DATA

· In the case of contracting services, we will process the data collected from the sales forms in order to provide the service to Users.
· To respond to queries from Users who contact us through the Contact forms.
· For tax, accounting and administrative management in order to manage the service requested by the User and the corresponding legal obligations arising from the service provided.
· When sending us the CV for personnel selection processes.
· If the User accepts cookies, data such as IP address, geolocation, record of use of the service, sites and habits will be collected in order to improve the quality of the service/product and for statistical purposes.
· In the case of Users with whom there is a contractual relationship, we may send advertising commercial communications related to products or services similar to those initially contracted by e-mail, fax, SMS, MMS, social communities or other electronic or physical means.
· OTHERS: The data captured for video surveillance purposes will be kept for a maximum period of one month, unless it is necessary to keep them for a longer period because it is convenient to establish responsibilities derived from the facts being recorded, in which case they may be kept until the end of this process.

LEGITIMATE BASIS FOR PROCESSING

We may process the User's personal data due to a legitimate interest, with respect to the service and with respect to the sending of personalized commercial communications, both by ordinary and electronic means, relating to our products and services.
When the basis of the processing is consent, we will request acceptance as a legitimate basis for using the data. Bearing in mind that the User may revoke it at any time by sending us a message to reservas@hotel-lacalafinestrat.com

USER DATA CONSERVATION

The User's personal data will be stored in our information systems as long as they are necessary, the relationship as a client continues and to comply with legal obligations.

COMMITMENT TO DATA COMMUNICATION

The User's data will not be transferred to third parties except in cases where there is a legal obligation, you expressly authorise us to do so and/or when it is necessary to comply with the contract agreed to provide our services.
In order to manage the services and/or products that you request from us, in some cases, it will be necessary to transfer the data to companies in the same group and/or service providers, for administrative purposes, storage or to support communication.
Data transfers outside the European Union are not planned, except in cases where the User expressly authorises us to manage the service we offer.

EXERCISE OF USER RIGHTS

The User may exercise their rights of access, rectification, opposition and deletion of their data, as well as request the limitation and portability of the same by writing to the following email: reservas@hotel-lacalafinestrat.com

In the following cases:
· To rectify inaccurate data or, where appropriate, request its deletion (right to be forgotten) when, for example, you have withdrawn your consent. In this case, we will only keep them for the exercise or defense of claims and/or for compliance with a legal obligation.
· To request the limitation of data processing when, for example, the data is no longer necessary for the purposes for which it was collected.
· To request the portability of the User's data in an automated format that allows its copying, transfer and transmission, when the processing is carried out by automated means.
· In addition, you may file a claim with the Control Authority (Spanish Data Protection Agency agpd.es)

ESSENTIAL DATA

The mandatory nature of the data collection in the forms on the website will be communicated by means of an (*). Failure to complete said data may prevent the provision of those services linked to such data, releasing us from all liability for the non-provision or incomplete provision of these services.

ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions regarding the protection of personal data, accepting the content of this Privacy Policy.

Last update: January 1, 2025.

© DISEMBARK, S.L.U. 2025. All rights reserved.

Legal Advice

The company that owns the website is DISEMBARK S.L.U. with CIF B16559924 and with registered office at Calle Espartero, 12, 2º 07014 Palma de Mallorca.

Registration data in the Registry

Balearic Mercantile Registry, Folio 165, Volume 2749, entry 1, Sheet PM-83421

RELATED REGULATIONS
This Legal Notice is subject to the provisions of Organic Law 03/2018, of December 5, Regulation EU 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, Law 9/2014, of May 9, second final provision by which it modifies articles 10,18,20,21,22,35,37,38,39,40 and 43 of Law 34/2002 of July 11, July, Royal Decree Law 7/2021, which modifies and adds articles to the Law for the Defense of Consumers and Users and Royal Decree-Law 13/2012, of March 30.

USERS
Access and/or use of this Website grants you the status of USER, who must accept the General Conditions of Use and the Privacy Policy reflected here. Any person who does not accept these conditions must refrain from using the Website. The aforementioned Conditions will apply regardless of the General Conditions of Contract that may be mandatory.

USE OF THE WEBSITE
Access and use of the Website, redirects, all subdomains and directories included therein, as well as the services or content that may be obtained through it under its ownership, are subject to the terms detailed in this Legal Notice, without prejudice to the fact that access to any of said services or content may require the acceptance of additional specific General Conditions.

Therefore, if the considerations detailed in this Legal Notice are not to your liking, please do not use the Website, since any use you make of it or of the services and content included therein will imply acceptance of the legal terms set out in this text.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Both the design of the Website owned by it and its source codes, as well as the logos, brands, and other distinctive signs that appear therein, belong to the Owner Company or collaborating entities and are protected by the corresponding intellectual and industrial property rights. The images and other content included on the server are also protected by the corresponding intellectual and industrial property rights.

Their use, reproduction, distribution, public communication, modification or any other similar or analogous activity is totally prohibited except with the express authorization of the owner. The license to use any content on this Website granted to the User is limited to the downloading by the User of said content and the private use of the same, provided that the aforementioned content remains intact.

The Owner company declares its respect for the intellectual and industrial property rights of third parties; therefore, if you consider that this site could be violating your rights, please contact us.

The Owner company is not responsible for the use that the User makes of the services of the Website, as well as any material that he himself includes on this Website, which may infringe the intellectual or industrial property rights or any other right of third parties.

EXCLUSION OF WARRANTIES AND LIABILITY
The Owner Company shall not be liable, under any circumstances, for damages of any kind that may be caused by, for example, errors or omissions in the content, lack of availability of the Website or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all the necessary technological measures to avoid it.

The Owner Company may provide you with access to third-party websites through links. These links to other websites are beyond the control of the Owner Company, so it is not responsible for the content, information or services that may appear.

The Owner Company shall also not be liable for infringements committed by Web Users that affect third parties.

MODIFICATIONS
The Owner Company reserves the right to make changes to the Website of which it is the owner without prior notice, in order to update, correct, modify, add or delete the contents of the Website or its design. The content and services offered by the Website are updated periodically. Since the information is not updated immediately, we suggest that you always check the validity and accuracy of the information, services and content contained therein.

RIGHT OF EXCLUSION
The Owner company reserves the right to deny or withdraw access to the Website and/or the services offered without prior notice, at its own request or that of a third party, to those Users who fail to comply with these General Conditions of Use.

GENERALITIES
The Owner company will pursue non-compliance with these conditions, as well as any improper use of its Website by exercising all civil and criminal actions that may correspond to it by law.

MODIFICATION OF THESE CONDITIONS AND DURATION
The Owner company may modify the conditions set out here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be valid until they are modified by others duly published.

The conditions and terms included in this Legal Notice may vary, so we invite you to review these terms when you visit the Website again.

APPLICABLE LEGISLATION AND JURISDICTION
The Owner company may take legal action of a civil or criminal nature against any person who makes improper use of the Website.

In the event of a dispute or conflict, as well as any issue related to the services, both parties will be subject to the judges and courts of Palma de Mallorca.

Cookies Policy

This Cookies Policy is an integral part of the Legal Notice and the Privacy Policy of the website (hereinafter, the “Website”).
In order to facilitate navigation on the website, DISEMBARK S.L.U., as the owner thereof, with registered office at Calle Espartero, 12 2º, 07014 Palma de Mallorca, informs you that it uses cookies or other data storage and recovery devices with similar functionality (hereinafter, “cookies”).
In this regard and with the aim of guaranteeing the user all the necessary information for correct navigation, we make available to the user the following informative text on what cookies are, what type of cookies are used on our Website and how it is possible to configure or disable them.

WHAT IS A COOKIE?
Cookies are files sent from a web server that obtain information from users' devices, for example, about their preferences and browsing patterns.
Cookies are essential for the functioning of the Internet, as they offer technical solutions that allow the user to navigate through the different websites/applications; they cannot damage the user's equipment/device and can be used to identify and resolve possible errors in the operation of the Website. They can also be used for advertising or analytical purposes.

USE OF COOKIES
Specifically, our website uses its own cookies generated directly by this domain and third-party cookies generated from other websites outside of it, belonging to third-party companies, for the specific purposes set out below. If other cookies are used in the future for the purpose of providing more and better services, the user will be informed of this.

Own or necessary technical cookies.
These are those that allow the user to navigate through the Web and use the different options or services that exist on it, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, controlling fraud linked to the security of the service, counting visits for the purposes of billing licenses for the software with which the service works (website, platform or application), using security elements during navigation, storing content for the dissemination of videos or sound or enabling dynamic content (for example, animation for loading a text or image).
Disembark S.L.U. does not need your consent to install on your device the cookies that are necessary to activate the functionalities of the Web, and their use is based on the need to provide the requested services. If you deactivate or block all the cookies in your browser, your browsing on the Web may not be optimal and some of the utilities available on the Web may not work correctly.

Personalization cookies
These cookies allow information to be remembered so that the user accesses the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc. If the user themselves choose these characteristics (for example, if they select the language of a website or application by clicking on the icon of the flag of the corresponding country), the cookies will be considered as a service expressly requested by the user, and therefore will be used exclusively for the selected purpose and without requesting their express consent. Currently, Disembark S.L.U. does not use personalization cookies; if they are used in the future, the user will be informed of this.

Analytical or measurement cookies.
Statistical cookies help website or application owners understand how visitors interact with the website or application by gathering and providing information in an aggregated form.
The information obtained by these cookies is unlikely to pose a risk to the privacy of Users, as they are analysed in an aggregated manner, in order to obtain statistics and reports that allow the operation of the Website to be improved. Currently Disembark S.L.U. does not use analytical or measurement cookies; if it does use them in the future, the user will be informed of this.

Advertising cookies
These cookies are used to display advertisements that are relevant to the user. They are also used to limit the number of times the user sees an advertisement, as well as to help measure the effectiveness of advertising campaigns. They remember that you have visited a website or application and this information is shared with other organisations such as advertisers.

These cookies are only installed on the user's device when the user accepts them. Currently, Disembark S.L.U. does not use advertising cookies. If it does use them in the future, the user will be informed of this.

STORAGE PERIODS
The cookies used by Disembark S.L.U. will be stored on your device for the time necessary for the purpose for which they were installed, and for a maximum of 2 years, unless you decide to delete them through the configuration options of your browser (see section 5 of this policy).
Throughout this privacy policy, the specific duration of each cookie is shown.

INTERNATIONAL TRANSFERS
Some of the personal data obtained through third-party cookies may be subject to international transfers, in which case we guarantee that the necessary guarantees will be adopted to protect the confidentiality, integrity and availability of the same. For more information about the international transfers made by each third party, please access their privacy policies shown in this cookie policy.

HOW TO ACCEPT, REJECT, BLOCK OR DELETE COOKIES
You can block or delete Cookies through the browser configuration tools, or you can configure your browser to notify you when a server wants to save a Cookie:

If you use Microsoft Internet Explorer, you will find the option in the Tools > Internet Options > Privacy > Settings menu. To find out more, visit:
http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9.

If you use Firefox, you will find the option in the Tools > Options > Privacy > Cookies menu. To find out more, visit:
http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences.

If you use Chrome, go to Options > Advanced Options > Privacy. To find out more:
https://support.google.com/accounts/answer/61416?hl=en

If you use Opera, you can configure your browser settings under Security & Privacy. To find out more, visit:
http://help.opera.com/Windows/11.50/en-US/cookies.html

If you use Safari, you will find the option in the Preferences/Privacy menu. More information at:
http://support.apple.com/kb/HT1677?viewlocale=es_ES

USER RIGHTS AND ADDITIONAL INFORMATION
You can obtain more information about the processing of your data by Disembark S.L.U., as well as how to exercise your rights in our Privacy Policy.
You can also contact us at the email: reservas@hotel-lacalafinestrat.com

Last update: January 1, 2025.

© DISEMBARK S.L.U. 2025. All rights reserved.